Online shopping of kitchen appliances has become one of the options for many consumers in the procurement of kitchen appliances. Many consumers will first look at the kitchen appliance model in the physical store, then search for the goods on the Internet, and carry out the price comparison. Finally, the sellers who are cheaper and reputable are selected to complete the purchase. As more and more consumers enjoy the benefits and convenience brought by online shopping, online shopping appliances have also caused a lot of troubles, such as delivery service, installation and maintenance and after-sales service. It’s not as clear as afterwards, how to make online shopping appliances more reliable before online shopping?
Shopping for a secure website
The price of home appliances, especially large appliances, is several thousand dollars, so online shopping appliances must be cautious. It is best to choose online shopping stores with large platform and guaranteed shopping, such as Jingdong Mall, Suning Tesco, Taobao Tmall and other relatively mature shopping platforms, their after-sales and logistics are relatively more secure. Compared with many three consumers, when shopping in a physical store, they tend to “shop around†and make a decision whether to buy. However, in online shopping, it is often felt that the price of the online store is “reasonableâ€, and it is too lazy to open another webpage “shopping aroundâ€. In this way, it is easy for some online stores with high prices to take advantage of the loopholes. For the same model of TV, the price of the two online stores sometimes differs by as much as a few hundred dollars.
Confirm delivery time and range
At present, e-commerce mostly uses the third-party logistics cooperation to enter the distribution of order goods. Whenever a holiday or e-commerce engages in promotional activities, it is easy to see that delivery is not timely. Therefore, when shopping online, consumers should confirm the delivery range and delivery time with the customer service in advance.
Ask for a formal invoice
Asking for a formal invoice when shopping for home appliances is a very important step. If you find that the received home appliances have quality problems, contact the seller to return the goods or ask for after-sales maintenance, the formal invoice is the voucher. Face-to-face acceptance and payment
Many consumers of online shopping appliances will let the delivery staff put the package at the property management or place it at the guard when the goods are delivered, omitting the inspection process. If you find that the goods are not damaged or the goods are damaged afterwards, it will be very troublesome to negotiate with the merchants for returning goods. Therefore, don't neglect the inspection process, and be careful when inspecting the goods. When inspecting the goods, you can first check whether the outer packaging is intact, and then confirm whether the barcode on the packaging box exists. Next, check the warranty card in the package, the instruction manual, the instructions for installation and use, and so on.
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