Since last year, China has successively introduced national standards for children's furniture and mahogany furniture for furniture products. After nearly one year of market operation, how is the implementation of various types of furniture products on the national standard? How can consumers buy genuine and environmentally friendly furniture products? The reporter conducted an in-depth interview.
Chaos 1
When ordinary furniture is "shrinked", it will become children's furniture?
At the beginning of the new semester, parents always love to add some desk seats and learning equipment to their children. On August 1 last year, China’s first national standard for children’s furniture, the General Technical Conditions for Children’s Furniture, was officially implemented, and it has been more than a year. However, the reporter visited and found that the children's furniture products on the market are not fully in line with the national standard, and there are still certain security risks.
[National Standards]
The General Technical Conditions for Children's Furniture is the first national standard for children's furniture in China. It has clearly defined the safety requirements, inspection rules and warning signs for children's furniture. The standard is designed according to the characteristics of children's good movement and poor self-control ability. The product should not have dangerous edges and tips. The product should not be used in areas below 1.6 meters from the ground; drawers, keyboard holders, etc. should be equipped with pull-proof Remove the device; mark the mandatory provisions such as safety warning slogans at the appropriate location of the product.
[Reporter visited]
National standard execution
The store hits "discount"
Last weekend, in the large-scale home shopping malls such as the Decoration City, Red Star Macalline, and Real Home, the reporter visited more than 10 children's furniture brands such as the Songbao Kingdom, many favorite, and white houses, and various children's furniture products were colorful. Leading people to stop. Roughly speaking, most products pay attention to the design requirements such as furniture chamfering, but careful research has found that there are many "discounts" in the implementation of other regulations of the new national standard.
The reporter interviewed found that the lack of children's furniture safety warning slogans is the most serious. According to the provisions of Chapter 6 of the General Technical Conditions for Children's Furniture, if the product has folding or adjusting devices, the warnings such as “Warning†and “Attention†should be indicated in the appropriate position with the boldface not less than the fourth. Among the many children's furniture stores visited by reporters, only two posted warning signs. When the reporter asked other staff members why they didn't post it, they generally said: "These slogans are not good-looking and have no practical meaning. They can only be posted in order to cope with the shopping mall inspection." Some clerk even "guarantee": "Reassured, The products you buy back will never have these signs."
In addition, according to the national standard of children's furniture, closed furniture must have a "ventilation opening" in accordance with the norm, which is a danger that the child "hiding cat" enters the closed furniture because of the gas. According to the reporter's rough statistics, about one-third of the children's furniture on the market currently has no separate ventilation holes. It only relies on the gap between the panels of the wardrobe to achieve the ventilation effect, which is considered to be a “blanking ballâ€.
Another prominent problem with children's furniture is the fact that some middle and low-end stores have unclear definitions of children's furniture and ordinary adult furniture. According to the regulations, children's furniture is a furniture product specially designed or reserved for children from 3 to 14 years old. However, children's furniture produced by some manufacturers has only changed in size and color, and has become a "reduced version" of ordinary furniture. Some children's furniture that has not been rounded or chamfered is still visible everywhere. Moreover, in the hidden parts of children's furniture, such as the corners of drawers or keyboard trays, pneumatic pumps for lifting and lowering the chair, there are also problems such as no anti-pull device and no warning.
[Phenomenon inquiry]
not to standard"
Why are you still selling?
It is understood that the fifth chapter and the sixth chapter of "General Technical Conditions for Children's Furniture" are mandatory standards, and strict requirements are imposed on the safety structure and environmental protection standards of products. In China, mandatory national standards have legal attributes, and goods that do not meet the requirements are not allowed to be sold. So why are so many children's furniture that are not up to standard still appear on the market? With such questions, we interviewed Wu Yang, vice president and secretary general of the Tianjin Home Furnishing Industry Association.
"First of all, many consumers do not understand the mandatory national standard, so the buyer did not make these requirements to the seller. Secondly, children's furniture produced and sold according to the national standard is more expensive than the old-fashioned furniture, so there is no price advantage in sales, nor is it Consumers favor." Wu Yang said: "The store as the first responsible person of furniture sales, there are also problems of poor supervision. These have contributed to the failure of furniture manufacturers and sellers to implement the national standard."
In addition to the “obvious†design of children's furniture structures, another important issue that is easily overlooked by consumers is quality standards. Wu Yang said: "According to relevant regulations, children's furniture stores should publish the quality inspection report issued by the quality inspection agencies at or above the provincial level within the validity period in the store. The current market situation is that many businesses still cannot provide quality inspection reports. Or use outdated reports, and do not actively show consumers. Most consumers only judge the appearance of products and listen to the sales of the business to judge the quality of the product. "General Technical Conditions for Children's Furniture" clearly defines the harmful substances in children's furniture materials. In particular, the content of formaldehyde and various heavy metals, parents should not only show the furniture color and cheap when purchasing, should ask the merchant for the product quality inspection certificate as the basis for judging the quality of the product."
Chaos 2
The rosewood furniture warms up, but the "ID card" is difficult to produce.
With the redwood investment and collection market heating up, mahogany furniture has been highly sought after by high-end consumers in recent years. However, the most troublesome problem for consumers in the process of purchasing mahogany furniture is whether it is "real". At present, the national standard for mahogany furniture has been released for more than seven months. The effectiveness of the new regulations in the market has not progressed much, and the status of “unlicensed sales†still exists in large numbers.
[National Standards]
The "General Technical Conditions for Redwood Furniture", known as the "New National Standard" for mahogany furniture, was officially implemented on August 1, 2012, and was enforced on February 1, 2013, which stipulates that mahogany manufacturers must ensure that they are equipped when selling mahogany products. "One book, one card and one card", namely the mahogany furniture product instruction manual, the mahogany furniture product quality express card and the product certificate, to ensure that consumers can have an intuitive and clear understanding of the purchased mahogany home.
[Reporter visited]
Express card
Into the "hardest hit"
In the third floor of a decorative city in Hexi District, a mahogany furniture exhibition hall is filled with various kinds of precious mahogany furniture, and the price ranges from several thousand yuan to more than ten thousand yuan. The reporter carefully observed that all the mahogany furniture in the exhibition hall were not equipped with the "product information express card".
Among the new national standards for mahogany furniture, the most noticeable is the express card. The national standard requires at least the product implementation standard, product classification, product name, product model specification and production date, product application range, product main material, product coating process, product decoration process and other information, such as product and express card labeling information does not match, consumption Those can resort to the law. The reporter visited and found that the lack of express cards has become the most important manifestation of the weak implementation of the new national standard of mahogany furniture.
In the large-scale home stores along Jiefang South Road, the arrangement of mahogany furniture express cards is uneven. In a mahogany furniture store that specializes in rosewood, every piece of mahogany furniture in the store displays the product instruction manual, quality express card and product certificate along with the furniture product. However, in the exhibition hall that specializes in red rosewood furniture next door, only the “price tag†made by the merchants, although the product name, origin, main materials and price are also indicated, but whether it has and “product quality†The equivalent legal effect of the card is worth exploring. In another brand of mahogany furniture exhibition hall, the reporter saw that the furniture here is equipped with the express card uniformly issued by the manufacturer, but the information on the product size, materials, place of origin, etc. should be filled in, so that it is only "expressed" The card is obviously contrary to the provisions of the country "one card and one thing".
In addition, there are many sellers who emphasize that their products are “full of licensesâ€, but when the reporters asked to look at these “certificationsâ€, they were refused on the grounds that they were “not stored in the storeâ€. Some merchants will also respond to "the sales contract will indicate the materials used in the goods, the place of origin, the decorative techniques, etc., as long as there is a contract to guarantee."
[Phenomenon inquiry]
Is the protection of rights
Still "chicken ribs"?
It is difficult to equip a small "express card". Why do many manufacturers and distributors mention "express cards" to flash? With a sales contract, you don't need an "express card" to protect consumer rights?
“Most of the customers are coming to our brand. Does the express card have little impact on sales?†A mahogany furniture store owner told reporters that mahogany furniture is more expensive. Most of the buyers are people who study some mahogany furniture. Judging the material by yourself, a small express card in the eyes of these "connoisseurs" is not used as a reference. For those who don't know how to do it, buying mahogany furniture often finds experts in advance as their staff.
The mahogany furniture category is very wide, and it is very difficult to help the consumers of “outside the door†only through the explicit card. For example, they are all red rosewood. Because of the different species, the prices are also very different. Even if the manufacturer indicates the tree species and the name of the wood on the express card, it is difficult for ordinary consumers to see through the mystery. “The new national standard for mahogany furniture was introduced to prevent fish from mixing and selling fraud.†Wu Yang said that there are many kinds of mahogany furniture and the price is very high. The price difference of different kinds of wood is huge. Come huge economic losses. “While the sales contract was signed when buying mahogany furniture, mahogany furniture was sent to the consumer's home. If there is a problem, it is often impossible to prove that the consumer's mahogany furniture is the mahogany furniture sold by the merchant. The express card is the identity of these mahogany furniture. The certificate has legal effect. If the mahogany furniture purchased by the consumer does not match the sales information, the sales contract and the express card can be used as legal weapons to protect their rights and interests."
Chaos 3
Board standard furniture environmental protection
Children's furniture has a specific consumer group, and mahogany furniture occupies a relatively high-end consumer group, so for the average consumer, the biggest proportion of the purchase is probably ordinary sheet furniture. Recently, the chairman of Boloni Home Furnishing Co., Ltd. Cai Minglian bursts the hidden rules of the cabinet industry, alluding to the outdated national standards of the sheet metal industry, or has become an umbrella for formaldehyde exceeding the standard. The current plate national standard only specifies the release concentration of formaldehyde, and does not control the total amount of release. Therefore, when the amount of some plate products reaches a certain level, the total amount of formaldehyde released may still exceed the standard.
[National Standards]
The industry standard for China's sheet products, "Formaldehyde Decoration Limits for Interior Panel Decoration Materials and Its Products" has been implemented since 2002 and has been in operation for 11 years. In this standard, the standards for formaldehyde emission stipulate two grades of E1 and E2, which require that the formaldehyde emission of E1 grade sheet is less than or equal to 1.5 mg/liter, which can be directly used in indoor environment; the formaldehyde emission of E2 grade products is less than Equal to 5 mg / liter, the finish should be treated to be used indoors.
[Reporter visited]
Vendor stealing concept
Confounding formaldehyde emission
Just after 9:00 on Tuesday morning, a home store in Jiefang South Road has not yet opened for business. There are already ten customers waiting at the door. The reporter interviewed a woman who came to buy the floor. When it comes to the selection of furniture, Ms. Yu believes: “The choice of big brands should be reassuring. If the plates smell no pungent smell, it should be safer.â€
Subsequently, the reporter accompanied Ms. Yan to a well-known wooden flooring brand store. The shopping guide continually emphasized to Ms. Qi: “The sales of Eo-grade plates in our store are the best. After 48 hours of indoor installation, we can directly stay.†Another wooden floor salesperson said: "The highest standard of formaldehyde emission in China is E1. The brand plates that are on sale in the general market can meet this standard." "As long as it meets national standards, it should be safe." Ms. is dubious about the business.
“In recent years, most of the plate manufacturers' products are above E1 level, and the environmental protection standards of high-end products have been upgraded to Eo level.†According to industry insiders, many manufacturers are stealing the concept and confusing the formaldehyde emission standards of some plates. For the normal amount of formaldehyde released in the whole set of furniture, it seems that as long as one piece of the board meets the Eo standard, all the furniture is “Eoâ€. In terms of wood flooring, the amount of formaldehyde released from the parquet is lower than that of the three-layer composite floor, but the price is relatively high. At present, the price of solid wood composite flooring is generally more than 300 yuan per square meter, and the three-layer composite floor is about 100 yuan to 300 yuan per square meter. In addition, the thicker the sheet, the more the amount of formaldehyde released.
[Standard dispute]
Market expectation
Plate national standard "upgrade"
In the face of the different standards of sheet metal furniture, consumers are inevitably confused, what kind of sheet furniture is safe? Is the import good or domestically produced? Can the relevant test report be a guarantee for product quality?
The person in charge of the supervision and inspection of furniture and product quality of the Municipal Quality Supervision Bureau said in an interview that even if the wood-based panel reaches the Eo level, it can not guarantee that the formaldehyde emission of the panel furniture can reach the Eo level, because the wood-based panel is only in the process of sheet metal furniture processing. A basic material used, in the processing process, a large amount of raw materials such as edge-sealing adhesives may be used, which may cause the whole set of furniture to be environmentally unsatisfactory.
"According to the division of functions, the Municipal Quality Supervision Bureau is mainly responsible for the supervision and management of furniture manufacturing enterprises. We organize annual law enforcement inspections of furniture manufacturing enterprises and supervision of furniture products," said the person in charge.
Last year, the Municipal Quality Supervision Bureau inspected and published a number of unqualified furniture “blacklistsâ€. In the second quarter of this year, the Municipal Quality Supervision Bureau once again supervised and inspected the city's furniture products. The main items examined included 8 to 15 technical indicators including woodworking requirements, surface physical and chemical properties, mechanical properties and formaldehyde emission. A total of 138 companies were selected. 138 batches, the product qualified 137 batches, failed one batch, the product qualification rate was 99.28%, compared with 2012, the pass rate increased by 0.84 percentage points.
It is understood that the National Standardization Administration Committee disclosed in May this year that it is going to revise the old version of the "Formaldehyde Decoration Limits for Wood-based Panels and Their Products for Interior Decoration Materials". The China Wood and Wood Products Circulation Association also said that the "Green Plate Evaluation Standards" will be introduced soon. The “improvement†of the national standard of the plate has a long way to go and is even more highly anticipated.
Reporter's notes
Standards do not lag behind consumer expectations
"In recent years, although the quality of furniture products has been increasing year by year, it is still a step slower than the requirements of consumers for the quality of products and services." Wu Yang commented on the status quo of the promotion of the national standard of the furniture industry.
Although the complaint rate of furniture in Tianjin has increased this year, there are very few complaints from non-compliance with the national standard. Consumers' complaints about 80% of furniture products are still concentrated on service issues such as delayed delivery and bumper. "For the implementation of the national standard of furniture, from the manufacturer to the sales staff, from the store to the consumer, it is necessary to strengthen the cognition. The problem of service quality is solved, the most difficult thing is to improve the quality of the product."
Various national standards have been introduced one after another, which is undoubtedly a good thing for the furniture market. It has gradually pushed the furniture market to the norm, and has made the safety and environmental protection of furniture products legal. However, if the introduction of the national standard does not want to become a piece of paper, it also needs the public consumption guidance and regular supervision of relevant departments. When the furniture products are checked and executed at the level of production and sales, they are “enforced†like the relevant provisions of the national standard, and will sound alarms for those who have traveled outside the standard and attempt to get away with it. Similarly, as the last buyer, when consumers generally pay attention to the national standard, those products that are not standardized are also destined to slowly withdraw from the market as consumers change.
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