Yesterday, in response to the questions raised in the morning report, Huang Yimin, manager of the IKEA Shanghai marketing department, responded. First of all, regarding the reporter's identity as an ordinary consumer last week, I did not get a reply to the IKEA official website. Huang Yimin said that it was not until 4th that the mail was received, which may be a problem with the system. On the 5th, the Morning News reporter received a reply, but the letter did not specifically address the content that the reporter requested to know, but only asked to leave contact information.
According to Huang Yimin, in the amount of formaldehyde released, IKEA implemented the standard of GB18584 "Limited harmful substances in wood furniture for interior decoration materials". This standard is a "national standard", and Mr. Wang, who had previously complained to the Morning News, said that IKEA's customer service had emphasized that IKEA was implementing "EU standards."
Huang Yimin said that in response to Mr. Wang’s complaint, IKEA will, in accordance with Chinese law and the Consumer Protection Committee, promise to return Mr. Wang’s furniture for a certain period of time without any reason for the original invoice and receipt.
This incident has aroused the attention of many readers. Mr. Xie called and said that he and Mr. Wang had similar experiences. Ikea furniture bought in 2003, still has a residual smell in the drawer. I have communicated with IKEA many times last year. I hope to send people to visit the door. Finally, I will wait for a furniture order from IKEA. Huang Yimin said that he hopes to get in touch with Mr. Xie and solve the unresolved issues of the year.
City Wood Product Quality Supervision and Inspection Station reminds that the release of formaldehyde in indoor air mainly comes from decoration and decoration materials: artificial materials and their products (furniture, flooring, cabinets, wooden doors, etc.), as well as carpets, wall coatings, wallpapers, etc. material.
Ordinary consumers should pay attention to:
1. Purchasing plates, furniture, flooring and other products that meet the standards for wood-based panels and their products;
2. According to the size of the room, reasonably arrange the number and placement of indoor furniture and other supplies;
3, often open the doors and windows and the external environment ventilation, high-rise buildings and closed rooms to replace indoor air.
Stone of other mountains: Japan considers the overall reduction of formaldehyde emission
Japan has begun to reduce the amount of formaldehyde released from the overall consideration, rather than just making a final judgment on whether a piece of wood is up to standard or not. The Japanese Building Standards Law, enacted in 2003, stipulates that new homes are obliged to install ventilation and ventilation equipment. At the same time, limit the use of building materials that have formaldehyde release. The wooden building materials are divided into 5 grades, and there is no limit to the highest level; at the next level, the use area cannot exceed 5 times the floor area. The lowest two levels are prohibited.
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